Sep 30, 2026
What happens when a financial service or product is available, but the information, communication or complaints process is not accessible? For people with disabilities including, but not limited to, visual, hearing, mobility or cognitive disabilities that affect how... 
Jun 19, 2026
Congratulations to our very own Head of Finance, Devrani Moonsamy, on her nomination for the 2026 CFO Awards South Africa. This recognition is a testament of her exceptional leadership and strategic vision, as well as her impact in the public sector. Devrani has built... 
Mar 4, 2026
Released: Johannesburg, 4 March 2026 Ombud Council publishes new rules for the Pension Funds Adjudicator, strengthening complaint handling processes. The Ombud Council has published the Ombud Council Rules for the Pension Funds Adjudicator (PFA), 2026, on its website...Nov 27, 2025
Released 27 November 2025 As the year winds down and the excitement of Black Friday fills the air, the Ombud Council is urging South Africans to shop wisely, understand their rights, and protect their financial well-being. While the season brings opportunities to... 
Nov 5, 2025
Released 5 November 2025 The Ombud Council is very pleased to note the Minister of Finance’s appointment of Mr Lebogang Mogashoa as Pension Funds Adjudicator with effect from 8 December 2025. The Office of the Pension Funds Adjudicator (OPFA) is a key pillar of the... 