Vision
The Ombud Council will ensure that a known, trusted and easily accessible ombud system exists for all in the financial sector.
Mission
The Ombud Council will help the ombud system work better for financial customers by:
- Using our statutory powers to harmonise the system, improve its coverage and visibility, and keep track of its performance; and
- Proactively supporting regulatory reforms to improve the system’s structure.
Have Questions ? Get in touch!
If you have any questions about the Council, please contact us