Ombud Schemes Governing Rules and Ombud Schemes Statement of need, operation and impact

RECOGNITION OF THE NATIONAL FINANCIAL OMBUD SCHEME SOUTH AFRICA (NFO) AS AN INDUSTRY OMBUD SCHEME The Ombud Council is very pleased to announce that it has today granted recognition under section 194 of the Financial Sector Regulation Act, 2017 (Act No. 9 of 2017)...

Parliamentary submission: Ombud Council Rules for the FAIS Ombud The Ombud Council published draft Ombud Council Rules for the Ombud for Financial Services Providers (FAIS Ombud) for public comment in September 2023. After considering comments received, the Ombud...

Ombud Council publishes new Rules for FAIS Ombud, including increase of maximum compensation limit to R3.5 million The Ombud Council is pleased to announce that it has published the Ombud Council Rules for the Ombud for Financial Services (FAIS Ombud), 2024, on its...