RECOGNITION OF THE NATIONAL FINANCIAL OMBUD SCHEME SOUTH AFRICA (NFO) AS AN INDUSTRY OMBUD SCHEME

The Ombud Council is very pleased to announce that it has today granted recognition under section 194 of the Financial Sector Regulation Act, 2017 (Act No. 9 of 2017) (FSR Act) to the NATIONAL FINANCIAL OMBUD SCHEME SOUTH AFRICA (NFO Scheme), as an industry ombud scheme for purposes of that Act. The recognition is effective from 1 March 2024

Notice of Recognition of the NFO Scheme
Explanatory Note: Background to the establishment of the NFO Scheme
NFO Scheme Recognition Certificate and Conditions
NFO Governing Rules: Memorandum of Incorporations
NFO Governing Rules: Scheme Rules
Consultation Report on the NFO Governing Rules